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Questions about signing up
1. Is there a minimum subscription period ?
2. How much does it cost to be a full member ?
3. Can I download all the designs for free, when I am a member ?
4. Payment by check/money order
5. What is the difference between a Classic and a Plus membership ?
6. How can I become a full member ?
7. Can I see the designs before becoming a member ?
8. I live in a country which does not use USD, EURO or GBP - Can I join ?
9. How long does it take before I can start downloading the designs ?
A. Is my credit card handled securely ?
Questions about the designs
1. Not sure what format to download for your machine ?
2. How often are new designs added ?
3. How do I download the designs ?
4. Why isn't all the designs available in all the formats ?
5. How can I download the freebies ?
6. Which formats are available ?
7. Problems downloading ?
Try to right click on the format you want and select "Save destination as...." or use the email service beneath the direct download links. Please notice that the designs are not zipped - they are ready to use !
8. Where do the designs come from ?
Questions about your membership
1. How do I update my card at PayPal ?
2. How do I update my card at WorldPay ?
3. How do I cancel my subscription ?
4. I have forgotten my username and password
5. Do I need to type in my username and password every time ?
6. How can I contact you ?
7. How can I upgrade from Classic to Plus membership ?
8. How can I add AutoMagic Lettering & Monograms to my membership ?
9. Is there a discount available ?
10. Can I change my username or password ?
Questions about AutoMagic Lettering & Monograms
1. What is AutoMagic Lettering & Monograms ?
2. Which formats are available ?
3. How can I add AutoMagic Lettering & Monograms to my membership ?
4. Will new fonts be added to AutoMagic Lettering & Monograms ?
5. What is the price for AutoMagic Lettering & Monograms ?
Questions about EmbroideryDK
1. When did EmbroideryDK start ?
2. Privacy ?
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