Questions about signing up
1. Is there a minimum subscription period ?
2. How much does it cost to be a full member ?
3. Can I download all the designs for free, when I am a member ?
4. Payment by check/money order
5. What is the difference between a Classic and a Plus membership ?
6. How can I become a full member ?
7. Can I see the designs before becoming a member ?
8. I live in a country which does not use USD, EURO or GBP - Can I join ?
9. How long does it take before I can start downloading the designs ?
A. Is my credit card handled securely ?
Questions about the designs
1. Not sure what format to download for your machine ?
2. How often are new designs added ?
3. How do I download the designs ?
4. Why isn't all the designs available in all the formats ?
5. How can I download the freebies ?
There are freebies, in almost every category. Just click on the designs button, select a category and one of the designs should be marked as freebie! There is a new freebie available every week in "New this week" - But it is only available for a week!
6. Which formats are available ?
7. Problems downloading ?
8. Where do the designs come from ?
Questions about your membership
1. How do I cancel my subscription ?
2. I have forgotten my username and password
3. Do I need to type in my username and password every time ?
4. How can I contact you ?
5. How can I upgrade from Classic to Plus membership ?
6. How can I add AutoMagic Lettering & Monograms to my membership ?
7. Is there a discount available ?
8. Can I change my username or password ?
Questions about AutoMagic Lettering & Monograms
1. What is AutoMagic Lettering & Monograms ?
2. Which formats are available ?
3. How can I add AutoMagic Lettering & Monograms to my membership ?
4. Will new fonts be added to AutoMagic Lettering & Monograms ?
5. What is the price for AutoMagic Lettering & Monograms ?
Questions about EmbroideryDK
1. When did EmbroideryDK start ?
2. Privacy ?